Last Updated: [2023.12.06]

Thank you for shopping at Please read this policy carefully before making a purchase.

1. Returns

1.1. Eligibility:

  • We accept returns within 7 days of the original purchase date.
  • To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.

1.2. Process:

  • To initiate a return, please contact our customer service team at Whatsapp -0755533833 to obtain a Return Authorization (RA) number.
  • Include the RA number on the outside of the package.
  • Ship the item to the address provided by our customer service team.

1.3. Refunds:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • We will also notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 3 business days.

2. Exchanges

2.1. Defective or Damaged Items:

  • If you receive a defective or damaged item, please contact us immediately at Whatsapp -0755533833 with photos of the product and packaging. We will provide further instructions.

2.2. Incorrect Items:

  • If you receive an incorrect item, please contact us within 2 days of receiving the product. We will arrange for the correct item to be sent to you.

3. Non-Returnable Items

3.1. Used Shoes:

  • Due to the nature of our products, shoes That you used are non-returnable.

4. Shipping Costs

4.1. Return Shipping:

  • Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part.

5. Cancellations

5.1. Order Cancellations:

  • Orders can be canceled within 4 hours of placement. Contact us using Contact us page with your order number for assistance.

6. Contact Information

6.1. Customer Service:

  • For any questions regarding returns and refunds, please contact our customer service team using Contact us Page